Last updated: June 14, 2025

Console Marketplace is committed to protecting the privacy of its users. This Privacy Policy outlines how we collect, use, and disclose the personal information of our users in accordance with applicable international privacy laws including GDPR, CCPA, and other relevant data protection regulations.

1. Information Collection

When you register and participate in digital account trading on Console Marketplace, we collect the following personal information:

• Full name
• Email address
• Phone number
• Billing address
• Government-issued identification for verification purposes
• Payment information (processed securely through our payment providers)
• Digital account information and credentials for transactions

We also automatically collect non-personal data such as your IP address, browser type, operating system, device information, and usage analytics when you visit our website.

2. Use of Information

Console Marketplace uses the collected personal information for the following purposes:

• Account creation and management
• Processing digital account transactions and escrow services
• Identity verification and fraud prevention
• Communicating with users regarding account activities, transactions, and customer service inquiries
• Complying with legal obligations and regulations
• Improving and optimizing our website and services
• Marketing communications (with your consent)
• Security monitoring and platform integrity

3. Information Sharing and Disclosure

Console Marketplace will not sell your personal information to third parties. We may share your information in the following circumstances:

• With your explicit consent
• With trusted service providers who assist with payment processing, identity verification, customer support, and platform operations
• When required to comply with legal obligations, court orders, or government requests
• To protect the rights, property, and safety of Console Marketplace, our users, and the public
• In connection with a merger, acquisition, or sale of business assets (users will be notified of ownership changes)
• With transaction counterparties as necessary to complete digital account transfers

4. Data Storage and Security

At Console Marketplace, we implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. We use encryption, secure servers, access controls, and regular security audits to safeguard your data.

However, no method of data transmission over the Internet or electronic storage is 100% secure. While we maintain robust security practices, we cannot guarantee absolute security of your information.

5. International Data Transfers

As a global marketplace, Console Marketplace may transfer your personal information across international borders to our servers and service providers. We ensure appropriate safeguards are in place for international transfers in accordance with applicable privacy laws.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access your personal data
• Correct or update inaccurate information
• Delete your personal information (right to be forgotten)
• Object to processing of your data
• Data portability
• Withdraw consent for marketing communications

To exercise these rights, contact our Customer Support team or use your account settings.

7. Cookies and Tracking Technologies

Console Marketplace uses cookies, web beacons, and similar technologies to enhance user experience, analyze website performance, provide personalized content, and deliver targeted advertising. You can manage cookie preferences through your browser settings or our cookie preference center.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is typically retained for active accounts and for a reasonable period after account closure.

9. Children's Privacy

Console Marketplace is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

10. Third-Party Links and Services

Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to this Privacy Policy

Console Marketplace may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify users of material changes through email or platform notifications. Continued use of our services constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact our Customer Support team through our official channels on the Console Marketplace platform or email us at [email protected]

13. Regulatory Compliance

Console Marketplace complies with applicable privacy laws including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant data protection regulations. For specific regulatory inquiries, please contact our Data Protection Officer.